TESTIMONIALS FROM OUR WONDER PEOPLE
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Ana Marta

Jornalist

“At Lifecooler Revista I write about new restaurants, hotels or museums that open all over the country and also give our readers the best tips about our countrie’s agenda: shows, tours, concerts, where to go, what to do, to provide them the best moments with family, in a couple, or between friends. I enjoy working at Wonderbox Portugal because it provides me a safe work environment and offers me good job conditions.”

Sandra

Web Experiences Manager

“I arrived at Lifecooler in 2005, as part of a growing process, in 2011 I’ve joined the e-Business for flash sales and gift boxes.

As manager of web experiences i have the opportunity to do several different tasks. Besides doing the online business strategic planning, the valuation and monitoring of KPI´s, i also develop Lifecooler daily newsletters and product planning.

The digital area is constantly evolving and has become one of the most challenging way to reach customers, I’m glad to be part of the Wonderbox Group where innovation and go beyond the limits are keywords!”

Soraia

Partner Relation Assistant

“I’ve been working for this fantastic team called Lifecooler for 5 years. Since I joined I have been growing, both personally and professionally, working with various departments. Nowadays I’am the partner relation assistant. Every day I answer emails with questions and when the phone rings I’m ready to help another partner, “Lifecooler, boa tarde, em que posso ajudar?”

Mariana

Content Project Manager

“Working at Wonderbox is an every day challenge! All the details are essential when we write the services of our partners. It’s the company presentation of each activity, stay, restaurant or spa. An image to the outside world and future clients. So every day is different, with creativity always present and a very happy environment!”

Tiago

Partner Manager

“I’m a Partner Manager in the gastronomy side of the business, making contact with restaurant owners on a daily basis, sourcing for new potential partners. It’s nice to speak with so much different people and sometimes achieve a positive and strong win-win relation. The company Lifecooler/Wonderbox is working to give us the tools and knowledge to improve our individual results.”

Carina

Customer Service Coordinator

“I work at Lifecooler for 4 years now and since then I do Customer Service. Every day I clarify the doubts of our customers by phone and email, help to find the ideal partner, recommend restaurants and listen their complaints when they don’t serve enough food and recommend the best hotels where they can stay.

I’m lucky to do what I like in a company that does everything to make me feel happy and fulfilled.”

 

Caroline

Managment Control

My job is to keep a follow-through of the financial results of the group, to accompany the operational staff in the making and monitoring of their budgets. We create dashboards which show all of the group’s results in order to help decision-making.

 

This profession is linked to all the company departments in such a way that each action decided is then transcribed in the end by a financial flow. We must be aware of every decision taken and understand every job in order to support the operational staff. We constantly provide accurate and precise information on the financial health of the group to the management.

Lena

Product manager

My job focuses on two main areas:

  • analyzing the market, the competition and product sales trends.
  • designing new and improved gift boxes based on market analysis and recommendations.
  • I am already looking forward to see the new and improved products in stores!

What I enjoy the most is to put the recommendations in to place. To design a new giftbox from stunning visuals to catchy titles is the creative part of the job that I certainly like to do.

It’s interesting to see how little adaptation to a giftbox can result in better sales. That’s also why the market analysis is the key to everything!

Judicaël

Field account & Junior KAM

My job is to ensure the best visibility for both brands in all stores and throughout the year. It’s vital that our gift boxes are displayed in the right place and at the right time to guarantee sales are up.

 

What I like the best is establishing a trust relationship with the store managers. They know we offer high-quality products that can boost their sales.

 

Business relations are important in this line of work.

Tiziana

Partnership Developer

I’m in charge of setting up partnerships :
* In a national (and international) scale for our Magazines & Newspapers gift box
* In the regions of Brussels, Liège and Luxembourg for all our product range (stay, gastronomy, wellness, sports and leisure).

In other words, I cold-call but I also work on maintaining strong relationships with existing partners.
What I enjoy the most about my job is bringing new great activities to our customers and making our partners happy by receiving new clients thanks to Wonderbox !

Ismaël

INFORMATIC SUPPORT MANAGER

My job is to monitor all activities related to the user’s work environment. As a Support Manager, I lead a team of technicians and together we help employees in their everyday use (of their IT devices) by proposing solutions to their technical problems.

 

We must ensure to maintain in operational condition all of the computer equipment and phone equipment of the company. We constantly audit our processes and our working method for the sake of efficiency and quality of service.

 

What I like in my job is the analytical dimension of it; it is to measure performance, to highlight the various indicators inherent to the activity, to be in a process of continuous improvement and to find areas for improvement or innovative solutions.

Diane

DATA BASE AND PROCESSUS SUPPLY CHAIN MANAGER

My work is to identify and spread the best practices in term of logistics and industrial planning.

 

I like to be in the middle of the supply chain and work in a transversal way with all the Wonderbox services and suppliers, working on better solutions to always optimize process and production time.

Sébastien

BACK OFFICE MANAGER

My job consists in putting forward and manage the implementation of solutions offering the best ratio in terms of deadlines, needs, costs, upgradability and homogeneity.

 

What I like about my profession is coordinate technical teams in a very rich technologic environment. And most of all, the taste for adventure: each project is a challenge!

Karine

E-CRM & E-MERCHANDISING MANAGER

My work is to animate the website to create a dynamic and develop online sales. As well I solicit our customers through an emailing campaign and   throughout their life-cycle.

 

It is an interesting job for me because it enables the best possible support of every commercial highlights and the online customer routing optimization; always giving a meaning to their experience.

  • Karine

    E-CRM & E-MERCHANDISING MANAGER

  • Tiago

    Partner Manager

  • Sandra

    Web Experiences Manager

  • Judicaël

    Field account & Junior KAM

  • Mariana

    Content Project Manager

  • Ana Marta

    Jornalist

  • Soraia

    Partner Relation Assistant

  • Lena

    Product manager

  • Sébastien

    BACK OFFICE MANAGER

  • Diane

    DATA BASE AND PROCESSUS SUPPLY CHAIN MANAGER

  • Ismaël

    INFORMATIC SUPPORT MANAGER

  • Caroline

    Managment Control

  • Tiziana

    Partnership Developer

  • Carina

    Customer Service Coordinator